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Core Services

Our core expertise: We are always there for you

Your Optima system must run smoothly from the very first day. That is exactly what the Core Services guarantee. They include the setup and commissioning of your system, as well as optimal spare parts supply, digitally supported maintenance, new format parts and system upgrades. The added value for you: You save resources, work more efficiently and increase productivity. And say goodbye to unplanned stops in production.

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Dr. Stefan König
Dr. Stefan König, Managing Director OPTIMA packaging group GmbH

Our top priority is to guarantee the success of our customers and to offer tangible added value. This requires an outstanding service with a broad range of services that meet the requirements of all our customers.

Dr. Stefan König, Managing Director OPTIMA packaging group GmbH
Spare Parts The right spare part on site 'just in time'

The spare parts kit individually compiled for you and included with every supplied system forms the heart of the Optima spare parts management. It is based on our extensive experience in wear characteristics of the parts, but also takes into account your specific usage conditions on site. This ensures that nothing is left to chance and that you have a reliable supply of original spare parts on hand.

On request, we can also take care of replacements for discontinued spare parts, safeguard your spare parts supply or recommend a stock concept tailored to your needs. This is our contribution to ensuring maximum reliability and efficiency in your production.

This is what you can count on with OPTIMA Spare Parts

  • Efficient maintenance
  • Optimal spare parts supply
  • Quick delivery
  • Minimal stock requirements
  • Maximum productivity
Machinist at a workbench
Spare Parts The right spare part on site 'just in time'

The spare parts kit individually compiled for you and included with every supplied system forms the heart of the Optima spare parts management. It is based on our extensive experience in wear characteristics of the parts, but also takes into account your specific usage conditions on site. This ensures that nothing is left to chance and that you have a reliable supply of original spare parts on hand.

On request, we can also take care of replacements for discontinued spare parts, safeguard your spare parts supply or recommend a stock concept tailored to your needs. This is our contribution to ensuring maximum reliability and efficiency in your production.

This is what you can count on with OPTIMA Spare Parts

  • Efficient maintenance
  • Optimal spare parts supply
  • Quick delivery
  • Minimal stock requirements
  • Maximum productivity
Machinist at a workbench
Retrofit & Upgrades Always up to date

Both your requirements and the state of the art change over time. We regularly install the latest software to ensure that your system keeps pace with these changes. If you want to process a different format on your system, we can supply the matching format parts.

If necessary, we can overhaul the mechanics and carry out repairs. In times when resources are scarce, the buzzword 'retrofit' plays an important role: Systems can be retrofitted or converted in a target way – ensuring that you remain up to date with the latest technology without major investments.

This is what you can count on with OPTIMA Retrofit & Upgrades

  • Software updates
  • Repairs
  • Overhaul or conversion of your system
  • Format parts for different formats
Two people working on a machine
Retrofit & Upgrades Always up to date

Both your requirements and the state of the art change over time. We regularly install the latest software to ensure that your system keeps pace with these changes. If you want to process a different format on your system, we can supply the matching format parts.

If necessary, we can overhaul the mechanics and carry out repairs. In times when resources are scarce, the buzzword 'retrofit' plays an important role: Systems can be retrofitted or converted in a target way – ensuring that you remain up to date with the latest technology without major investments.

This is what you can count on with OPTIMA Retrofit & Upgrades

  • Software updates
  • Repairs
  • Overhaul or conversion of your system
  • Format parts for different formats
Two people working on a machine
Maintenance Services Maintenance? No problem

With Optima, you can choose between regular maintenance cycles (preventive), condition-based maintenance (predictive) or ongoing improvement maintenance (reliability-based). Always with the aim of preventing production downtimes.

We support your individual maintenance strategy with the Maintenance Guidance WEmaintain digital maintenance system. Step-by-step instructions enable quick and reliable maintenance and help to ensure maximum availability.

We offer software and services for automation, maintenance, process data recording and condition analysis to ensure that your system continues running reliably for the long-term. Work with us to find the perfect maintenance concept to suit your requirements.

This is what you can count on with OPTIMA Maintenance Services

  • Individual maintenance strategies and plans
  • Support with maintenance, digitally or on site
  • Condition monitoring and analysis
  • Maximum availability
Digital Products and Services - Maintenance Support
Apprentice working at a machine
Maintenance Services Maintenance? No problem

With Optima, you can choose between regular maintenance cycles (preventive), condition-based maintenance (predictive) or ongoing improvement maintenance (reliability-based). Always with the aim of preventing production downtimes.

We support your individual maintenance strategy with the Maintenance Guidance WEmaintain digital maintenance system. Step-by-step instructions enable quick and reliable maintenance and help to ensure maximum availability.

We offer software and services for automation, maintenance, process data recording and condition analysis to ensure that your system continues running reliably for the long-term. Work with us to find the perfect maintenance concept to suit your requirements.

This is what you can count on with OPTIMA Maintenance Services

  • Individual maintenance strategies and plans
  • Support with maintenance, digitally or on site
  • Condition monitoring and analysis
  • Maximum availability
Digital Products and Services - Maintenance Support
Apprentice working at a machine
Installation & Start-up Get started right away

With an established team, we ensure that you can get started right away, even on a complex system. Because even the planning is based on your requirements. This also means that the upstream and downstream steps also fit seamlessly together.

During the Factory Acceptance Test (FAT), we simulate your specifications under real conditions. If weak points are identified during this test, we can remedy them in advance. This saves valuable time during setup. We are only satisfied once your system is running in continuous operation – and all parties involved are happy.

This is what you can count on with OPTIMA Installation & Start-up

  • All-round worry-free installation package
  • Integration of the machine in your production
  • Simulation of the processes before delivery
  • Proven move-in concept
Electrical engineer at a control panel of a machine
Installation & Start-up Get started right away

With an established team, we ensure that you can get started right away, even on a complex system. Because even the planning is based on your requirements. This also means that the upstream and downstream steps also fit seamlessly together.

During the Factory Acceptance Test (FAT), we simulate your specifications under real conditions. If weak points are identified during this test, we can remedy them in advance. This saves valuable time during setup. We are only satisfied once your system is running in continuous operation – and all parties involved are happy.

This is what you can count on with OPTIMA Installation & Start-up

  • All-round worry-free installation package
  • Integration of the machine in your production
  • Simulation of the processes before delivery
  • Proven move-in concept
Electrical engineer at a control panel of a machine
Success stories around services from OPTIMA
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