Digital products and services

Utilizing digital benefits with OPTIMA IPAS

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Intelligent Production Assistance Services – IPAS for short. These are digital solutions that will effectively assist you with optimizing your production even more. IPAS give you a complete overview of your processes and the relevant system at all times, so you can identify potential for improvement and receive rapid, direct support when you need it. 

But that's by no means the whole story - digital technology speeds up the engineering, coordination and approval processes throughout projects. and ensures huge improvements in time-to-market!

Two men working on one machineTwo men working on one machine
Direct support in all circumstances Smart assistance systems from OPTIMA

From changing the format on the machine to challenges with the process, when rapid assistance is needed, our service is there to support you with its digital tools, straight to the machine on a worldwide basis. A mobile end user device is all that's needed.

What kind of support could it include?
  • Remote connect
  • Remote assist
  • Video call
  • Changeover assist
  • Changeover scan
  • Alarm assist
Next
Employee uses a remote assist
Remote connect

Whether it's VPN remote maintenance or audio-visual consultation directly to the machine, our service experts are there for you and will work with you to find the resolution to your issue.

  • Remote maintenance access via VPN
  • Audiovisual link to service
  • Use of smartphone, tablet or hololens
Woman in front of a laptop
Remote assist

Optima systems and machines are known for their extremely low downtime. However, if things do go wrong, we provide rapid assistance with Remote Assist. Errors can often be corrected immediately online. That makes a major contribution to your productivity and efficiency in the long term.

  • Online troubleshooting
  • No need to install any software
  • Can be done on any end user device
  • Rapid, efficient assistance
Man with camera on head at machine
Video call

The most efficient way has always been via a direct line. We create this by using a video connection between you and our service team. This means everyone can see what is being talked about and worked on.

  • Audiovisual link to service
  • Rapid, efficient assistance
  • Can be done on any end user device
Man using Optima digital service on his tablet computer
Changeover assist

We are there to guide you rapidly and securely through format changes. Step-by-step instructions simplify restarts and minimize downtime.

  • Guided format changes
  • Increase system availability
  • Standardized processes
  • Support for untrained personnel
Man scans a code on a machine part with a scanner
Changeover scan

The fast, sure way of identifying and selecting the right part when switching formats. Just scan the code and follow the step-by-step instructions to reduce machine downtime and product losses.

  • Safe format changeover
  • Increase system availability
  • Faster staff induction
Person holding a tablet and repairing a machine
Alarm assist

If an alarm sounds, Operation Support guides machine operators quickly and directly to the source of the error, and provides them with the information they need. This means that problems are rapidly dealt with and you are back in production as rapidly as possible.

  • High level of availability due to rapid identification of errors
  • Visualization of documents for troubleshooting

What kind of support could it include?

Remote connect
Employee uses a remote assist

Whether it's VPN remote maintenance or audio-visual consultation directly to the machine, our service experts are there for you and will work with you to find the resolution to your issue.

  • Remote maintenance access via VPN
  • Audiovisual link to service
  • Use of smartphone, tablet or hololens
More about remote support
Remote assist
Woman in front of a laptop

Optima systems and machines are known for their extremely low downtime. However, if things do go wrong, we provide rapid assistance with Remote Assist. Errors can often be corrected immediately online. That makes a major contribution to your productivity and efficiency in the long term.

  • Online troubleshooting
  • No need to install any software
  • Can be done on any end user device
  • Rapid, efficient assistance
More about remote support
Video call
Man with camera on head at machine

The most efficient way has always been via a direct line. We create this by using a video connection between you and our service team. This means everyone can see what is being talked about and worked on.

  • Audiovisual link to service
  • Rapid, efficient assistance
  • Can be done on any end user device
More about remote support
Changeover assist
Man using Optima digital service on his tablet computer

We are there to guide you rapidly and securely through format changes. Step-by-step instructions simplify restarts and minimize downtime.

  • Guided format changes
  • Increase system availability
  • Standardized processes
  • Support for untrained personnel
More about operation services
Changeover scan
Man scans a code on a machine part with a scanner

The fast, sure way of identifying and selecting the right part when switching formats. Just scan the code and follow the step-by-step instructions to reduce machine downtime and product losses.

  • Safe format changeover
  • Increase system availability
  • Faster staff induction
More about operation services
Alarm assist
Person holding a tablet and repairing a machine

If an alarm sounds, Operation Support guides machine operators quickly and directly to the source of the error, and provides them with the information they need. This means that problems are rapidly dealt with and you are back in production as rapidly as possible.

  • High level of availability due to rapid identification of errors
  • Visualization of documents for troubleshooting
More about operation services
Two Optima employees work on a machine with the help of VR gogglesTwo Optima employees work on a machine with the help of VR goggles
Maximum machine availability Maintenance support by OPTIMA

Use digital services to achieve maximum machine availability. Whether it's for preventive maintenance with constant supervision of the machine status, or predictive maintenance with early detection of maintenance needs.

What can we help you with?
  • Maintenance guidance WEmaintain
  • Maintenance manager
  • Condition monitoring
  • Predictive maintenance
Next
Man repairs a machine with the help of a tablet
Maintenance guidance WEmaintain

Our maintenance software is the smart alternative to maintenance scheduled at rigid, time-based intervals, because WEmaintain knows that what really counts is the individual machine cycle. This means that maintenance tasks such as cleaning, greasing or servicing are carried out neither too early nor too late, just right on time.

  • Individual maintenance plan
  • No installation required
  • User-friendly
employee working with a tablet at a machine
Maintenance manager

Plan your maintenance schedule well in advance and get the spare parts packages required from Optima right when you need them.

Step by step digital instructions quickly and safely guide you through the maintenance process.

  • Simple maintenance management
  • Standardized maintenance documentation
  • Optimization of the maintenance strategy
Two people in front of a machine with a tablet in hand
Condition monitoring

Our software tools are constantly monitoring your system, and will alert you to the beginnings of wear and tear on parts early on. That means you can carefully plan maintenance work with the right amount of advance notice.

  • Complete control and maximum security
  • Downtime is minimized
  • Maintenance work scheduling
Two men performing maintenance with two tablets on one machine
Predictive maintenance

Replace parts only when necessary, thereby minimizing maintenance costs. That is what we call predictive maintenance. Continuous live data analysis identifies parts that are subject to wear. This ensures that the service life is optimally utilised and spare parts can be sourced just in time.

  • Maximum use of component lifetime
  • Just-in-time planning for replacement parts
  • No warehousing costs for spare parts
  • Efficient processes

What can we help you with?

Maintenance guidance WEmaintain
Man repairs a machine with the help of a tablet

Our maintenance software is the smart alternative to maintenance scheduled at rigid, time-based intervals, because WEmaintain knows that what really counts is the individual machine cycle. This means that maintenance tasks such as cleaning, greasing or servicing are carried out neither too early nor too late, just right on time.

  • Individual maintenance plan
  • No installation required
  • User-friendly
More about maintenance services
Maintenance manager
employee working with a tablet at a machine

Plan your maintenance schedule well in advance and get the spare parts packages required from Optima right when you need them.

Step by step digital instructions quickly and safely guide you through the maintenance process.

  • Simple maintenance management
  • Standardized maintenance documentation
  • Optimization of the maintenance strategy
More about maintenance services
Condition monitoring
Two people in front of a machine with a tablet in hand

Our software tools are constantly monitoring your system, and will alert you to the beginnings of wear and tear on parts early on. That means you can carefully plan maintenance work with the right amount of advance notice.

  • Complete control and maximum security
  • Downtime is minimized
  • Maintenance work scheduling
More about maintenance services
Predictive maintenance
Two men performing maintenance with two tablets on one machine

Replace parts only when necessary, thereby minimizing maintenance costs. That is what we call predictive maintenance. Continuous live data analysis identifies parts that are subject to wear. This ensures that the service life is optimally utilised and spare parts can be sourced just in time.

  • Maximum use of component lifetime
  • Just-in-time planning for replacement parts
  • No warehousing costs for spare parts
  • Efficient processes
More about maintenance services
Three men looking at a tabletThree men looking at a tablet
The right information, at the right time, anywhere Knowledge transfer with OPTIMA

Digital services ensure that knowledge is available at the right time and in the right place. This can be for user training, as part of virtual engineering processes or as a smart information library for spare parts.

Everything has been thought of
  • 3D Explorer
  • Information library
  • Smart instructions
  • Video instructions
  • Train the trainer
  • Virtual design review
  • Virtual FAT
Next
Man holding tablet in his hands
3D Explorer

The 3D Explorer is part of myOptima, your platform for all Optima's digital service-based products and offerings. Using a 3D model of the machine, you can easily find the part you are looking for with all the key information. It only takes a few clicks, and a package with the contents you requested is on its way to you.

  • Comprehensive information about all components
  • Significant time savings in identifying parts
  • The smart way of requesting parts
Two service employees working on one laptop
Information library

Use our digital library to identify and order the parts you need from Optima Service faster than ever before. It means you will always benefit from the most up-to-date information. Circuit diagrams, format change instructions and technical documents are also provided as links.

  • Save time identifying and ordering parts
  • Retrieve important information with ease
  • Parts information is always up to date
  • Comprehensive support for your staff
Digital Innovation Center
Smart instructions

The fast, efficient way to acquaint your personnel with all the features of your system. With simulations and instructional videos, it's easier to get up and running. They save time, help to avoid mistakes, and give your staff a sense of achievement.

  • Time saved during training
  • Quick and intuitive overview
  • Happy employees
  • Detailed instructions
Two Optima employees with tablet and AR glasses in front of a machine
Video instructions

Our video tutorials are easy to understand and follow, and they familiarise your workforce with various subjects and work steps.

  • Zero adjustment guide
  • Repair tutorials
  • Operating instructions
  • Safety instructions
  • Troubleshooting guide
Man sitting at table in front of laptop
Train the trainer

Are you worried about losing capacity when too many workers go on a training course at the same time? Our proven training methods prepare individual representatives to be fit to gradually train their colleagues in-house.

  • Minimized staff deployment
  • One-on-one coaching sessions for maximum focused learning and understanding
  • Digital access to all documents and videos created during training in the myOptima Information Library
Man in front of VR wall
Virtual design review

This enables us to simulate key processes long before your machine is built, and identify any optimization requirements. Adjustments at an early stage minimize costs and shorten time-to-market. Acceptance can also be done and documented virtually.

  • Optimal integration into production
  • Time savings in the project phase
  • Savings on travel costs
Virtual Factory Acceptance Test
Virtual FAT

Acceptance can be done remotely too. You can be there via livestream when we carry out the Factory Acceptance Test at our plant. Here, all the details and processes are captured from different angles, and all your questions get immediate answers.

  • The FAT is broadcast live
  • You can choose from four options
  • Unlimited number of participants

Everything has been thought of

3D Explorer
Man holding tablet in his hands

The 3D Explorer is part of myOptima, your platform for all Optima's digital service-based products and offerings. Using a 3D model of the machine, you can easily find the part you are looking for with all the key information. It only takes a few clicks, and a package with the contents you requested is on its way to you.

  • Comprehensive information about all components
  • Significant time savings in identifying parts
  • The smart way of requesting parts
More about operation services
Information library
Two service employees working on one laptop

Use our digital library to identify and order the parts you need from Optima Service faster than ever before. It means you will always benefit from the most up-to-date information. Circuit diagrams, format change instructions and technical documents are also provided as links.

  • Save time identifying and ordering parts
  • Retrieve important information with ease
  • Parts information is always up to date
  • Comprehensive support for your staff
More about operation services
Smart instructions
Digital Innovation Center

The fast, efficient way to acquaint your personnel with all the features of your system. With simulations and instructional videos, it's easier to get up and running. They save time, help to avoid mistakes, and give your staff a sense of achievement.

  • Time saved during training
  • Quick and intuitive overview
  • Happy employees
  • Detailed instructions
Video instructions
Two Optima employees with tablet and AR glasses in front of a machine

Our video tutorials are easy to understand and follow, and they familiarise your workforce with various subjects and work steps.

  • Zero adjustment guide
  • Repair tutorials
  • Operating instructions
  • Safety instructions
  • Troubleshooting guide
Train the trainer
Man sitting at table in front of laptop

Are you worried about losing capacity when too many workers go on a training course at the same time? Our proven training methods prepare individual representatives to be fit to gradually train their colleagues in-house.

  • Minimized staff deployment
  • One-on-one coaching sessions for maximum focused learning and understanding
  • Digital access to all documents and videos created during training in the myOptima Information Library
More about trainings
Virtual design review
Man in front of VR wall

This enables us to simulate key processes long before your machine is built, and identify any optimization requirements. Adjustments at an early stage minimize costs and shorten time-to-market. Acceptance can also be done and documented virtually.

  • Optimal integration into production
  • Time savings in the project phase
  • Savings on travel costs
Virtual FAT
Virtual Factory Acceptance Test

Acceptance can be done remotely too. You can be there via livestream when we carry out the Factory Acceptance Test at our plant. Here, all the details and processes are captured from different angles, and all your questions get immediate answers.

  • The FAT is broadcast live
  • You can choose from four options
  • Unlimited number of participants
Two employees with a tablet in front of a machineTwo employees with a tablet in front of a machine
Identifying and leveraging potential for improvement The smarter production workflow with OPTIMA

Smart software tools ensure that your production is transparent and reveal where there is potential for improvement. This ranges from data analysis and data management through to monitoring entire production lines, for greater system effectiveness and availability.

Where there is potential
  • OPAL process management
  • Video monitoring
  • Data analytics
Next
Three people in an assembly hall in front of a tablet
OPAL process management

Within Optima's Line Management System, the OPAL process management system captures important production data, and generates key figures based on this. These then provide the best basis for optimizing production processes in a targeted way. The results include higher production quality, higher productivity, shorter machine downtime, and optimal use of production capacities.

  • Customized modular design
  • Numerous extension modules
  • Option of linking to ERP/MES systems
  • Key figures for optimized production
A group stands in front of a control panel on a machine
Video monitoring

Use successful data management to create the foundation for vital analytics. This includes secure data collection, tracking individual products, and identifying trends. Carry out video-monitoring of your processes and analyze machine downtimes in detail.

  • Easy production monitoring
  • Trend recognition
  • Rapid fault analysis
  • Process analysis
  • Possible to do at high speeds
Two men performing maintenance with two tablets on one machine
Data analytics

Optimizing system efficiency. You will receive precise recommendations for the action to be taken to optimize your production, based on your machine data, and sound analytics.

  • High quality production data analysis
  • Concrete recommended courses of action
  • Best possible optimization of your production
  • Increase system availability

Where there is potential

OPAL process management
Three people in an assembly hall in front of a tablet

Within Optima's Line Management System, the OPAL process management system captures important production data, and generates key figures based on this. These then provide the best basis for optimizing production processes in a targeted way. The results include higher production quality, higher productivity, shorter machine downtime, and optimal use of production capacities.

  • Customized modular design
  • Numerous extension modules
  • Option of linking to ERP/MES systems
  • Key figures for optimized production
More about process & efficiency analytics
Video monitoring
A group stands in front of a control panel on a machine

Use successful data management to create the foundation for vital analytics. This includes secure data collection, tracking individual products, and identifying trends. Carry out video-monitoring of your processes and analyze machine downtimes in detail.

  • Easy production monitoring
  • Trend recognition
  • Rapid fault analysis
  • Process analysis
  • Possible to do at high speeds
More about process & efficiency analytics
Data analytics
Two men performing maintenance with two tablets on one machine

Optimizing system efficiency. You will receive precise recommendations for the action to be taken to optimize your production, based on your machine data, and sound analytics.

  • High quality production data analysis
  • Concrete recommended courses of action
  • Best possible optimization of your production
  • Increase system availability
Benjamin Häfner
Would you like to know more about digitalization opportunities with Optima, and the specific added value for you? We'd be pleased to help.
Benjamin Häfner
Director Industrial IT
Benjamin Häfner
Benjamin Häfner
Director Industrial IT
+49 791 506-1992 Write e-mail
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